diff --git a/_pages/en_US/troubleshooting.txt b/_pages/en_US/troubleshooting.txt
index b50f5dbb6..7f3571061 100644
--- a/_pages/en_US/troubleshooting.txt
+++ b/_pages/en_US/troubleshooting.txt
@@ -379,6 +379,35 @@ Follow these steps in order:
 {% endcapture %}
 <details>{{ compat | markdownify }}</details>
 
+{% capture compat %}
+<summary><u>"To use the Internet Browser, please update your system using the System Update option in the System Settings."</u></summary>
+
+First, make sure you entered the correct proxy for the connection you're using. If not, go back to [Section II](installing-boot9strap-(ssloth-browser).html#section-ii---ssloth). If the proxy is correct, then your device has been cart-updated, which means an alternate exploit will need to be used.
+
+<u>Method 1</u><br>
+If the two numbers before the region in the system version string is equal to or less than 36 (e.g. Ver. 11.14.0-**36**U), you can follow [Soundhax](installing-boot9strap-(soundhax)). When prompted to select a firmware to generate the sound file, use:
+
+* 1.x - 2.1 if the number is between 0 and 2
+* 2.1 - 2.2 if the number is between 3 and 4
+* 3.x - 4.x if the number is between 5 and 10
+* 5.x - 11.3 if the number is between 11 and 36
+
+<u>Method 2 (Old 3DS only)</u><br>
+If you have an Old 3DS / Old 3DS XL / 2DS, you can try a Safe Mode update, which will trigger an alternate exploit:
+
+1. Ensure that the proxy that you used for SSLoth is still actively applied to your internet connection
+1. With your device powered off, hold the following buttons: (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A), and while holding these buttons together, power on your device
+  + Keep holding the buttons until the device boots into Safe Mode (a "system update" menu)
+1. Press "OK" to accept the update
+1. If everything worked correctly, the update will fail and the 3DS will boot into SafeB9SInstaller. If it did, then continue from [Section IV](installing-boot9strap-(ssloth-browser)#section-iv---installing-boot9strap).
+
+---
+
+If these methods didn't work (or do not apply to you), update your device to the latest version and follow [Seedminer](seedminer).
+
+{% endcapture %}
+<details>{{ compat | markdownify }}</details>
+
 {% capture compat %}
 <summary><u>Failed to open SafeB9SInstaller.bin</u></summary>